"I called Icon General Contracting due to flooding in my basement due to backup issues. Icon came out very quickly to mitigate the water. Once the mitigation was done they began working immediately on repairing my basement. The office manager assisted me in dealing with my insurance, making the whole process much easier. Although I was really upset about the flooding, Icon helped me pick out floors and panelling to be installed. They were conscious of my budget and helped me work within the budget itself while still getting quality materials and work. The basement renovation was completed very quickly and I am thrilled with the results. They really turned it into an area I can enjoy. I was incredibly impressed with their service, work, and quality. I will recommend them to anyone that needs service. All around- this was the best experience I have had with a vendor and wish all companies could work with their clients so easily."
Amanda C, Dayton OH.
Thanks so much :)
I have had many interactions with contractors in the past and Icon General Contracting Services is by far the most professional, competent, and friendly contracting company that I have ever dealt with. After a bad run in with some particularly destructive tenants I was frustrated and overwhelmed by the amount of work it would take to get my house back in order. I contacted Icon and they took care of everything from the holes in my walls to a hot tub that needed a lot of loving care, they took care of it all. I must admit I was a very needy customer with all sorts of issues that needed to be addressed however Icon was always there to help me out providing fast and professional assistance no matter what needed to be done.
Many contractors out there are focused on making the most money possible often finding problems that do not exist or charging an arm and a leg to get it fixed however Icon left me pleasantly stunned as they often found ways to help me save money cutting costs but not quality. If you need a competent, trustworthy and efficient contractor I highly recommend Icon General Contracting Services.
Michael K., Fairborn, OH
I have worked with Icon since it's inception and have had extremely positive experiences. I am a repeat customer. Icon truly embodies the concept that no job is too small. They have fixed a toilet, moved furniture and painted several rooms. Most recently they saved me money by fixing and refurbishing my kitchen cabinets. Initially there were times when scheduling was an issue. But that has been rectified. Now they are even more dependable and the quality of work has been excellent. The owner is creative and when given a problem can help determine the best solution. He made a gate for my steps when we could not find what we were looking for pre-made. I have complete confidence in Icon and would gladly recommend them to others.
Reva C., Centerville, OH
I contracted Icon GCS to finish my personal / residential basement. Not only were they price competitive, but also were some of the most courteous, competent, and skilled group with which I have employed. The job was initially bid out amongst several area contractors -- with Icon being price competitive for what I wanted (the lowest estimate seemed too low to be good work -- you get what you pay for). At the inception of the project, as well as throughout, there was communication -- a contractor that answered his phone ALL of the time seemed to be a rarity to what I have dealt with in the past. If there was any issues throughout the project, it was communicated and handled expediently. The experience was great! Overall -- I am most happy with how the project turned out -- giving us additional living space that is COMFORTABLE and professionally finished. Upon reviewing the completed project, the work completed and attention to detail have made me 100% confident in my decision. They worked around our schedule, cleaned up after themselves, and were very courteous. This is the first contractor experience that really compels me to recommend this group not only to friends, but to get out and recommend them to others. QUALITY work provided at competitive pricing is a rare find.
Tim S., Yellow Springs, OH